When to Clear Your Cache and Cookies
You should clear your cache & cookies when you've been directed by our Support Team, or if a support article recommends it as part of troubleshooting.
If you're experiencing frequent or unknown errors, please let us know - your feedback helps us improve the ENS App.
About Clearing Cache
Clearing cache and local storage for app.ens.domains can help resolve website issues, improve performance, and remove stored data that may be outdated or unnecessary.
Follow these steps to clear only app.ens.domains site data, without affecting other websites.
Clearing Cache for app.ens.domains
Google Chrome & Brave
Desktop (Windows, macOS, Linux)
Open Google Chrome and go to app.ens.domains.
Press F12 (Windows/Linux) or Cmd + Option + I (Mac) to open Developer Tools.
Right-click the refresh button π (next to the address bar).
Click Empty Cache and Hard Reload.
Mobile (Android & iOS)
Open Chrome and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Site settings > Clear & reset.
Refresh the page.
Mozilla Firefox
Desktop
Open Firefox and go to app.ens.domains
Press F12 (Windows/Linux) or Cmd + Option + I (Mac) to open Developer Tools.
Click the Network tab.
Check Disable Cache (while DevTools is open).
Refresh the page (
Ctrl + R
orCmd + R
).
Mobile (Android & iOS)
Open Firefox and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Clear cookies & site data.
Refresh the page.
Safari
Mac (Desktop)
Open Safari and go to
Safari
> Settings (or Preferences).Go to the Privacy tab.
Click Manage Website Data.
Find app.ens.domains and click Remove.
Refresh the page.
iPhone & iPad
Open Settings > Safari.
Scroll down and tap Advanced > Website Data.
Search for app.ens.domains
Swipe left and tap Delete.
Refresh the page.
Microsoft Edge
Desktop
Open Edge and go to app.ens.domains
Press F12 to open Developer Tools.
Click the Network tab.
Click the βοΈ Settings icon and check Disable Cache.
Refresh the page.
Mobile (Android & iOS)
Open Edge and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Site settings > Clear & reset.
Refresh the page.
About Clearing Local Storage Data
Local storage is different from cache - it stores persistent data that websites use for settings, login preferences, and other customisations.
Clearing Local Storage for app.ens.domains
Google Chrome & Brave
Desktop (Windows, macOS, Linux)
Open Chrome and go to app.ens.domains
Press F12 (Windows/Linux) or Cmd + Option + I (Mac) to open Developer Tools.
Click the Application tab.
Expand Storage and click Local Storage.
Right-click app.ens.domains and select Clear.
Refresh the page.
Mobile (Android & iOS)
Open Chrome and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Site settings > Clear & reset.
Refresh the page.
Mozilla Firefox
Desktop
Open Firefox and go to app.ens.domains
Press F12 to open Developer Tools.
Click the Storage tab.
Expand Local Storage and select app.ens.domains
Right-click and choose Delete All.
Refresh the page.
Mobile (Android & iOS)
Open Firefox and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Clear cookies & site data.
Refresh the page.
Safari
Mac (Desktop)
Open Safari and go to
Safari
> Settings.Click Privacy > Manage Website Data.
Search for app.ens.domains and click Remove.
Refresh the page.
iPhone & iPad
Open Settings > Safari.
Tap Advanced > Website Data.
Find app.ens.domains, swipe left, and tap Delete.
Refresh the page.
Microsoft Edge
Desktop
Open Edge and go to app.ens.domains
Press F12 to open Developer Tools.
Click the Application tab.
Expand Storage > Local Storage.
Right-click app.ens.domains and select Clear.
Refresh the page.
Mobile (Android & iOS)
Open Edge and go to app.ens.domains
Tap the lock π icon in the address bar.
Tap Site settings > Clear & reset.
Refresh the page.
Final Tips
If issues persist, try Incognito Mode (which ignores stored cache and local storage).
If clearing cache alone doesnβt work, make sure you also clear local storage.
Restart the browser after clearing data for best results.
Shortcut for quick cache clearing:
Ctrl + Shift + Delete
(Windows) orCmd + Shift + Delete
(Mac) works in most browsers.