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Registration Process Troubleshooting

Fix common registration errors: insufficient balance, expired commits, stuck transactions.

Updated this week

Warnings

"Insufficient balance"

Your wallet needs ETH on Ethereum Mainnet for:

  • Registration fee

  • Gas costs

  • 10% buffer (refunded if unused)

Add more ETH and try again.

"Commitment Too Old"

More than 24 hours passed since Step 1. Start over from the beginning.

Fix: Clear site data or use a different browser, then restart.

"UnexpiredCommitmentExists"

A previous commit is still active but wasn't fully picked up in your browser. Try:

  1. Disconnect wallet

  2. Close the page

  3. Reopen and reconnect

  4. Try again

Stuck Transactions

Registration page stuck on "Almost there"

Your browser can sometimes lose track of the commit transaction. If this happens;

  1. Open your developer console

    • Chrome / Edge: Control + Shift + I

    • Safari / Mac: Option + ⌘ + J

  2. Run the following command:
    ​localStorage.getItem("registration-status")

  3. Open a chat with support and share:

    • Your wallet address

    • The ENS name

    • The returned text

This provides debug information we can pass to the engineering team.

Note: If you sped up or replaced the 'commit' transaction, the new hash isn't tracked.Fix: Clear site's browser cache and local storage, or use a different browser, then restart.


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