Primary Name
My Primary Name is not showing.
Use the ENS App to check Primary Names: search an ENS name, open the More tab, and view the Primary Name section. If it shows there, it's correctly set.
Your Primary Name only displays in apps that support this feature.
Etherscan isn't showing my name.
Etherscan is independent of ENS, so we can't directly fix Etherscan-specific issues.
Here are some known issues.
Weekend Updates
Etherscan sometimes run weekend maintenance that temporarily hides primary names or shows outdated ones. If your Primary Name shows on the ENS App, it's working correctly. Check Etherscan again in 2-3 days.
DNS imported names
Etherscan doesn't support DNS-based ENS names as Primary Names. Your Primary Name works everywhere else that supports ENS — just not Etherscan.
OpenSea is not showing my Primary name
OpenSea is independent of ENS, so we can't directly fix OpenSea-specific issues.
For common issues, see: OpenSea display issues and how to fix them.
It wont let me complete the transaction.
You may have insufficient ETH on Ethereum for the gas only transaction.
L2 / Network Primary Names
My Primary Name is not showing.
Use the ENS App to check Primary Names: search an ENS name, open the More tab, and view the Primary Name section. If it shows there, it's correctly set.
If you recently set Network addresses, check the status on primary.ens.domains – If it says "syncing" you need to wait for L2 syncing to complete.
If you haven't set both forward (address record) and reverse (Primary Name) resolution, the Primary Name will not be active. Check the address records on the name.
Your Primary Name only displays in apps that support this feature.
My Default is set but not showing on all chains.
Either you didn't approve the address record transaction, or the records were removed. Add any missing records.
Your Primary Name only displays in apps that support this feature.
It wont let me complete the transaction.
You may have insufficient balance on either Ethereum (for the address record) or on the L2 network (for the Primary Name transaction). Ensure you have ETH on both.
I am getting an error.
This usually indicates insufficient balance on Ethereum or the L2 network you're trying to use. Check both and try again.
I can't update my address records.
Check you are connected with wallet that Manages the name.
Check you ETH on Ethereum for the gas only transaction.
You may also need to update your ENS name to use the latest Public Resolver.
"Syncing"
An L2 Primary Name has been set or updated, and the change is propagating. Wait for it to complete.
Incomplete"
The Default Primary Name is set, but the matching address record has not been added to the name.