OpenSea operates independently from Ethereum Name Service, so we can't fix OpenSea-specific issues.
OpenSea's ENS Collection Link
OpenSea Support contacts
Can't find your issue below? Contact OpenSea directly:
OpenSea Support
OpenSea Support
OpenSea's Support ticket system with answers to most questions
OpenSea Discord
OpenSea's Discord chat server with support mods for live help
ENS name doesn't show at all
ENS names work immediately in the ENS App but may take hours to appear on OpenSea because OpenSea updates its database periodically.
I'm not listed as the owner of my name
If you see random digits, "Unknown ENS name", the wrong owner, or no owner listed, refresh your metadata to update OpenSea's records.
To fix this, refresh the metadata -> See Below: Refresh Metadata
This updates OpenSea's database and usually fixes the issue within a few hours.
Still seeing issues after 24 hours? Contact OpenSea Support using the links at the top of this page.
OpenSea shows a "Delisted" notice
Can't see your name on OpenSea? Contact OpenSea Support to try restore your listing.
OpenSea does not allow the name to be listed or sold
Check that your name hasn't expired. ENS names that have expired and in Grace Period are not able to be transferred (sold), or have any of their records updated. Extend the name's registration in the ENS App
To fix this, refresh the metadata -> See Below: Refresh Metadata
Refresh metadata
To schedule a refresh of your ENS Name's metadata in OpenSea, press the "three dots"-button and then refresh metadata. You will then need to wait for OpenSea.
