If a troubleshooting article sent you here, this is the page. Clearing your browser's stored copy of app.ens.domains resets the ENS App's local state — fixes loading errors, stuck transactions left in local state, and oddities that won't shift after a refresh.

Your ENS names, records, and funds aren't affected. They live onchain.

Good to know

Your ENS names, records, and funds live onchain. Clearing browser cache doesn't touch them — when you reopen the app, it re-reads everything from the chain.
Clearing cache disconnects your wallet from the ENS App and clears your in-app search history and chat logs.
Cluster troubleshooting articles refer to this as "clear browser cache and local storage". Cache fixes most cases; local storage clears the ENS App's deeper stored state and is needed when cache alone doesn't help.
If the underlying problem is wallet-side (no pop-up, transaction never reaches Etherscan), clearing browser cache won't fix it — see Why won't my wallet connect or broadcast my ENS transaction? instead.

Desktop — Chrome, Brave, Edge

Clear cache.

Go to app.ens.domains.
Press F12 (Windows/Linux) or Cmd + Option + I (Mac) to open Developer Tools.
Right-click the refresh button and pick Empty Cache and Hard Reload.

Also clear local storage.

In Developer Tools, click the Application tab.
Expand Storage → Local Storage.
Right-click app.ens.domains and pick Clear.
Refresh the page.

Desktop — Firefox

Clear cache.

Go to app.ens.domains.
Press F12 to open Developer Tools.
Click the Network tab and tick Disable Cache.
Refresh the page.

Also clear local storage.

Click the Storage tab.
Expand Local Storage and pick app.ens.domains.
Right-click and choose Delete All.
Refresh the page.

Desktop — Safari

Safari clears cache and local storage in one step.

Go to Safari → Settings → Privacy.
Click Manage Website Data.
Search for app.ens.domains and click Remove.
Refresh the page.

Mobile — Chrome, Brave, Edge on Android

Mobile browsers clear cache and local storage together — there's no separate developer-tools path.

Go to app.ens.domains.
Tap the lock icon in the address bar.
Tap Site settings → Clear & reset. (On Firefox for Android, it's Clear cookies & site data.)
Refresh the page.

Mobile — Safari on iPhone or iPad

Open Settings → Safari.
Tap Advanced → Website Data.
Find app.ens.domains, swipe left, and tap Delete.
Return to Safari and refresh the page.

Quick shortcut (Chrome, Brave, Edge, Firefox)

If you only need to clear cache (not local storage) and don't mind clearing it across every site, the keyboard shortcut is faster than Developer Tools.

Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac).
Pick a time range. Last hour covers most session-level problems.
Tick Cached images and files (or Cache in Firefox) only. Leave Cookies and other site data unticked unless you want to be signed out of every site.
Click Clear data.
Reload app.ens.domains and reconnect your wallet.

The shortcut clears cache for every site, not just app.ens.domains — other sites will reload fresh too. Safari uses its own path: see the Safari section above.

If the same problem keeps happening after clearing cache, come back and run the local-storage step from your browser's section.

Still stuck?

Try an incognito or private window — that bypasses the cache entirely, useful for confirming cache is the actual cause.
Restart the browser after clearing.
If the underlying problem is wallet-side, Why won't my wallet connect or broadcast my ENS transaction? is probably the article you want.