Find solutions to common issues, warnings & errors

Troubleshooting and FAQ

General

Managing a name

Find your names on the 'My Names' page

What are .box names?

Why is a Button in the ENS App Greyed Out or Inactive?

Where is the Manager role?

Contacting an owner of an ENS .eth name

Third Party Sites: Refresh metadata

Etherscan

OpenSea

Common issues with popular wallets: MetaMask, Ledger, and Trezor

Common Wallet Issues and How to Fix Them (MetaMask, Ledger, Trezor)

What are long-running transactions and how to cancel them

Long-running transactions

Registration Issue After Replacing or Speeding Up a Transaction

Transaction Issues

What to do if you see 'insufficient balance'

"Insufficient Balance"

"Resolver Required When Data Supplied" Message"

"Application error: a client-side exception has occurred" Message

'Commitment Too Old' Message

"Unexpired Commitment Exists" Message

"RPC error" Message

Understand the alerts and warnings you might see when using the ENS App — what they mean, why they appear, and how to resolve them.

Warnings in the ENS App

Find links to ENS pages, socials, testnet & more

Official Links

Fake airdrops & claims

Revoke token approvals

Setup your name for Hot, Warm, and Cold Wallets

Security

Find links to ENS DAO pages, socials, & more

ENS DAO Links

Safety & Security

Create a custom design with text, images, and links

Docs

Discord

Find answers and get help from Intercom Support and Community Experts

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