Clearing your browser's stored copy of app.ens.domains resets the ENS App's local state. That fixes loading errors, stuck transactions left in local state, and oddities that won't shift after a refresh.
Good to know
Your ENS names, records, and funds live onchain. Clearing browser cache doesn't touch them — when you reopen the app, it re-reads everything from the chain.
Clearing cache disconnects your wallet from the ENS App and clears your in-app search history and chat logs.
Other troubleshooting articles refer to this as "clear browser cache and local storage". Cache fixes most cases; local storage clears the ENS App's deeper stored state, and you'll need that step when cache alone doesn't help.
Want a clean session without clearing anything? Open the app at ens.eth.link. It's a separate address, so it keeps its own stored state.
If the underlying problem is wallet-side (no pop-up, transaction never reaches Etherscan), clearing browser cache won't fix it — see Why won't my wallet connect or broadcast my ENS transaction? instead.
Desktop — Chrome, Brave, Edge
Clear cache.
Go to app.ens.domains.
Select F12 (Windows/Linux) or Cmd + Option + I (Mac) to open Developer Tools.
Right-click the refresh button and pick Empty Cache and Hard Reload.
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Also clear local storage.
In Developer Tools, select the Application tab.
Expand Storage → Local Storage.
Right-click app.ens.domains and pick Clear.
Refresh the page.
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Desktop — Firefox
Clear cache.
Go to app.ens.domains.
Select F12 to open Developer Tools.
Select the Network tab and tick Disable Cache.
Refresh the page.
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Also clear local storage.
Select the Storage tab.
Expand Local Storage and pick app.ens.domains.
Right-click and choose Delete All.
Refresh the page.
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Desktop — Safari
Safari clears cache and local storage in one step.
Go to Safari → Settings → Privacy.
Select Manage Website Data.
Search for app.ens.domains and select Remove.
Refresh the page.
Mobile — Chrome, Brave, Edge on Android
Mobile browsers clear cache and local storage together — there's no separate developer-tools path.
Go to app.ens.domains.
Select the lock icon in the address bar.
Select Site settings → Clear & reset. (On Firefox for Android, it's Clear cookies & site data.)
Refresh the page.
Mobile — Safari on iPhone or iPad
Open Settings → Safari.
Select Advanced → Website Data.
Find app.ens.domains, swipe left, and select Delete.
Return to Safari and refresh the page.
Quick shortcut (Chrome, Brave, Edge, Firefox)
If you only need to clear cache (not local storage) and don't mind clearing it across every site, the keyboard shortcut is faster than Developer Tools.
Select Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac).
Pick a time range. Last hour covers most session-level problems.
Tick Cached images and files (or Cache in Firefox) only. Leave Cookies and other site data unticked unless you want to be signed out of every site.
Select Clear data.
Reload app.ens.domains and reconnect your wallet.
The shortcut clears cache for every site, not just app.ens.domains — other sites will reload fresh too. Safari uses its own path: see Desktop — Safari, or Mobile — Safari on iPhone or iPad.
If the same problem keeps happening after clearing cache, come back and run the local-storage step from your browser's section.
Still stuck?
Try an incognito or private window. That bypasses the cache entirely, so it shows whether cache is the cause.
Restart the browser after clearing.
If the underlying problem is wallet-side, Why won't my wallet connect or broadcast my ENS transaction? is probably the article you want.